- What is digital scrapbooking and how is it different from regular scrapbooking?
- Do you have any getting started guides?
- Ok, I've done it. I've created my first digital scrapbook page. Now what?
- I have a slow internet connection, how can I get these images?
- I've clicked download but I'm getting an empty file. What do I do?
- How do I get on your Mailing List?
- Do you charge sales tax?
- What are your terms of use because everything is Copyrighted?
- Do you accept returns?
- Why do I need to create a separate user id for each area on your site (shopping, gallery, community, etc.)?
- I have a scrap-4-others business, can I use your products?
- Why doesn’t the item that I like have the Photographer’s License / S40 option?
- I am a photographer and would like to use your products in my projects for my customers, can I do this?
- I would like to purchase a commercial license for your products is this available?
- I’ve changed my email address, how do I get it changed on your mailing list?
- How do I see the items in my WishList?
- What is digital scrapbooking and how is it different from regular scrapbooking?
At their core, they're both the same thing. The idea is to capture a moment and preserve it in a layout. Digital scrapbooking does the entire process on your computer using photo editing software packages. You still work with a background piece of paper, various elements, letters and such, but now they are all digital pieces that you assemble on your computer screen. And just think-no mess... AND you can use your digital supplies over and over again! - Do you have any getting started guides?
Sure, check out our Getting Started with Digital Scrapbooking page which you can find here. - Ok, I've done it. I've created my first digital scrapbook page. Now what?
You have several options. First of all, we would like to see it posted in our gallery for others to enjoy! Second, most people have the image printed to either frame or place in an album. If you have a good photo printer at home, you can print it there. Otherwise, the image can be saved to disk and taken to a local photo shop for printing. You could even have it loaded to Shutterfly for printing and mailing. - I have a slow internet connection, how can I get these images?
Select the CD Burning Service. We will create a CD for you and send it by USPS Priority Mail. - I've clicked download but I'm getting an empty file. What do I do?
If you're running Norton or an anti-virus program. Please turn it off and try again. If that still does not correct your problem, please email us at support@designerdigitals.com and we will work with you to get you the files. - How do I get on your Mailing List?
We add all new customers to the mailing list automatically so if you create an account in the store, you’ll be added. - Do you charge sales tax?
Yes, only if the ship-to / billing address is within the state of Maryland as required by law at the rate of 6.00%. No tax is collected outside the state of Maryland. - What are your terms of use because everything is Copyrighted?
Please see the specific designer's terms of use page[s] located on the left hand side column. - Do you accept returns?
Due to the nature of the digital product we do not accept returns. Contact us and we will do what we can to help with any problems, etc. - Why do I need to create a separate user id for each area on your site (shopping, gallery, community, etc.)?
The various services that we offer are developed by separate 3rd parties. It is our intent to bring you the best services available. We do not want to take the chance that one software package will cross-contaminate another and possibly corrupt data, therefore we keep each area in its own separate environment, requiring separate registration. - I have a scrap-4-others business, can I use your products?
Our Photographer's Licensed/S4O products allow for scrapping for others. This allows for you to create multiple albums for resale in a flattened, completed format. It is not a commercial license for the re-distribution of our products. - Why doesn’t the item that I like have the Photographer’s License / S40 option?
We are in the process of adding the Photographer’s License / S4O option to every item in the store but with over 2,500 items it will take time. If there is something specific you need / want, send an email through the contact us page with the item desired and we will add that option to the product. - I am a photographer and would like to use your products in my projects for my customers, can I do this?
Yes, our photographer-licensed/S4O products allow for the use of those products in finished albums, cards, notes etc delivered in final, flattened format. It does not allow for the re-sale of our products in any form of layered file or re-distribution as the currently exist.
If you do not see what you would like under the photographer/s4o category but you see it in the store, please feel free to email support @ designerdigitals.com for availability. We are continually trying to add to this category to meet the needs of photographers and welcome your input. - I would like to purchase a commercial license for your products is this available?
This question isn't quite so cut-and-dry and is handled on a case-by-case, designer-by-designer basis. We do license our products for a variety of purposes but do not offer commercial license for the re-distribution of our products in the digital scrapbook marketplace. Please email katie@designerdigitals.com for your specific requests and you will be directed to other designers in the store as needed. - I’ve changed my email address, how do I get it changed on your mailing list?
Just send us an email through the contact us page with your old and new email and I’ll update our mailing list. - How do I see the items in my WishList?
Once you log into your account, the first link in the Login Box in bold will be My WishList. Just click on that link and you will be taken to your wishlist.
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Digital Scrapbooking Kits
Vintage Images
