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When I try to unzip my file it is asking for the password. What do I do? |
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Last Updated
1st o February, 2009
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None of our downloads are password protected, but occasionally
a download is interrupted in transit, causing an error.
Opening a file before it has finished downloading, interference on your line or an interruption in your connection can corrupt a download, producing a file error.
To solve the problem, delete the file, reboot your computer and download the file again to a different location on your computer.
Also, check the following items:
- Make sure that you have any firewalls temporally turned off (like Norton’s Internet or MacAfee).
- Also, only use your browsers download feature and not a 3rd party download tool.
- Make sure to run a virus scan on your computer.
- Install the latest patches for your browser. We highly recommend FireFox (faster, more secure)
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