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There were 51 articles found in this category:
 Can I print your digital papers?
Yes! All of our products are created at 300 pixels per inch, which is print resolution.
- I’ve changed my email address, how do I get it changed on your mailing list?
If you update your account in the store with your new email address, the new address will automatically be added to the newsletter. Then if/when you receive the newsletter to your old email address, just select un-subscribe to remove the old email from the newsletter
- What is the Store Product Link Spreadsheet and how do I find it and use it?
The Store Product Link Spreadsheet provides an easy way for you to "hot link" to items in the store when you post your supply list with your layouts. It's just another quick and easy way to help our viewers find the great DD products we use! The link will download a zip file that will need to b ...
- I am just getting started with digital scrapbooking. What products do you recommend for a new scrapbooker?
You'll need to begin with a graphics editing program. We recommend Photoshop Elements or Photoshop from Adobe. You might like to begin with a tutorial to get started on your digital journey. Our tutorials include all of the supplies you'll need to make the project demonstrated in the lesson. S ...
- Can I change the titles on the Book of Memories templates?
As long as you are working with a graphics editing program that supports layered .psd files, you can change the titles. The Book of Memories sets are delivered as layered templates. In Photoshop and PSElements, you can "hide" the titles by clicking the Layer Visibility icon (looks like an eyeb ...
- How can I extract the files I purchased?
When you download the product, it is saved on your computer as a zipped file. Right-click on the zipped file and choose "Extract All." (In Vista, double-click on the zipped file and choose "Extract All" from the shortcut bar at the top.) Make a note of the location of the unzipped file. Delete ...
- Why I can't open .png files in Photoshop 5.0? The image has black and white blocks all over it.
Adobe Photoshop 5.0 Limited Edition was released before .png (Portable Network Graphic) images were widely standardized. Because that version of Photoshop does not support the .png file format, opening a .png image in this software renders black and white blocks or fills the image with black. In ...
- Can I store my purchases on my computer or will I need to download them each time I want to use them?
When you purchase a product, it is yours to keep and use over and over again as many times as you like. When the purchase is complete, you will need to download each item to your computer. It’s a good idea to backup your purchases on an external hard drive or by simply burning a CD to ke ...
- What does the popularity column mean in search results?
The popularity column is NOT how many items have sold but a ranking of the item in the store according to sales. The lower the number the higher that item has sold. The search results allow you to sort by that column just by clicking on the title. Click on the same title again to reverse the so ...
- I'm registered in the store, I get the newsletter but I cannot get access to the Freebies.
Each area of the site has it's own registration and login (store, gallery, forum and chat). Just register in the gallery for full access to the freebies.
- I've clicked download but I'm getting an empty file. What do I do?
Occasionally a download is interrupted in transit, causing an empty file message. To solve the problem, delete the empty file and download it again. Do the following items first before trying to download again: Make sure that you have any firewalls temporally turned off (like Norton’s In ...
- I can't open my file in Photoshop or PSE. The file format is not recognized. What can I do?
In order to use the products, you'll need to download the zipped files and then unzip them. Your computer probably came with unzip software already loaded. If not, there is a list of free unzip programs at TheFreeSite.com: http://www.thefreesite.com/Free_Software/Unzipping_compression_freeware ...
- I purchased the Year In Review Layered Template Set by Katie Pertiet. How can I change the date?
If you purchased the Year In Review Layered Template Set by Katie Pertiet, you may wish to change the date from 2008 to a different year. The Messy Stamped Numbers and Extras Brushes and Stamps set matches the numbers Katie used in the template Here are the steps to stamping a new date: Lo ...
- When I try to unzip my file it is asking for the password. What do I do?
None of our downloads are password protected, but occasionally a download is interrupted in transit, causing an error. Opening a file before it has finished downloading, interference on your line or an interruption in your connection can corrupt a download, producing a file error. To solve the ...
- Is the Photographer/S4O License a Commercial License?
No, the Photographer/S4O License is a limited use license that allows photographers to sell printed photo cards to their customers and those that scrap-4-hire to use our products in scrapbooks that they create for other individuals. This license does not allow for you to design cards or template ...
- Can I use your brushes in Photoshop 7.0? I get an error message when I try to load the brush file.
Photoshop Brushes are not backwards compatible, so if a brush file was created in a version more recently released than your version, you may have problems loading the .abr file. The good news is that there is a simple workaround. Open the .png files included with the brush set. Use the Rectang ...
- I am using Stuffit on a Mac system. When I unzipped the kit I purchased, the items are unreadable. What can I do?
An older version of Stuffit may cause errors during decompression. To solve the problem, try downloading the most recent freeware application of Zipeg directly from apple.com and try unzipping again.
- Can I use your products in FotoFusion?
Yes! Our kits, papers and embellishments are compatible with FotoFusion. With the exception of the brushes, actions some layered templates and text bytes, our products can be imported into FotoFusion and used to create scrapbook pages, collages and other projects. To use the brush images, impor ...
- What is the difference between a Quick Page and a Scrapbook Layered Template?
Quick pages and Quick Books describe "fixed" pages with windows for your photos. You can add text or more embellishments to them, but you can't change the components of the flattened page. Layered templates are complete layered files to create scrapbook pages and hybrid projects. You can choose ...
- I just placed an order, where do I get my download links?
The download links will be available at the end of the order process at the bottom of the page. If you miss those links or you need to come back later you can download the links as follows: 1) Log into your account 2) Click on the Account History link in the login box 3) Click on the View butto ...
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