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Old 01-11-2010, 10:45 AM
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Default Warning: 2010 skinny calendar

I bought the 2010 skinny calendar and just noticed there is an error in February. The numbering is off and goes:

T W Th Fr Sa Su
9 12 13 14 14 14

I have submitted the error to customer service so we'll see what happens. Unfortunately, I printed 8 copies of the calendar and distributed to friends and family for Chrismas. Not only that, I consolidated them into a 3-month view so I have to make 24 reprints if a corrected version is distributed. Ugh, what a headache.
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Old 01-11-2010, 10:48 AM
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As I just responded to you by email, Andrea is being contacted and once we receive the updated file you will be notified and can re-download the file from your order history. Sorry about this.
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Old 01-11-2010, 10:51 AM
Cassie Jones (1gr8muggle)'s Avatar
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On the bright side, you get to celebrate Valentine's Day three days in a row!!
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Old 01-11-2010, 10:52 AM
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Yea!!! that means candy for 3 straight days. How can you go wrong with that.
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Old 01-11-2010, 10:52 AM
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Quote:
Originally Posted by 1gr8muggle View Post
On the bright side, you get to celebrate Valentine's Day three days in a row!!
ROFL!!!

Randy's awesome - I'm sure he'll have it all fixed for you right away.
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Old 01-11-2010, 11:04 AM
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As I said in the email that I just sent you, the file has been updated and your order has been re-set. Just download the updated version from your order history to get the corrected version.
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Old 01-11-2010, 11:09 AM
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Now that is some "SWEET" service...........but Valentine's Day and candy three days in a row still sounds good!!
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Old 01-11-2010, 11:12 AM
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Well the file has already been fixed! Wow, great customer service!
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Old 01-11-2010, 01:46 PM
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I'm not surprised. The few times I have had questions, CS has gotten back to me immediately. Fabulous CS!!
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Old 01-11-2010, 05:00 PM
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GREAT Customer service is just one of the many things you can count on at DD. I'm going to miss those two extra days of Valentines, though.
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Old 01-11-2010, 08:04 PM
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Kristy, I'd leave the old ones alone and just tell your recipients you decided to triple the loving for them.
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Old 01-11-2010, 08:56 PM
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You can always say it was a test to see how observant they are--and send them some Valentine's candy! ;-) I wouldn't reprint them all.
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Old 01-11-2010, 09:02 PM
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I agree- don't reprint. Triple the love and triple the candy!
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Old 01-11-2010, 09:07 PM
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Did I hear 3 days of chocolate-count me in!
Yes CS here is the VERY best
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Old 01-11-2010, 10:31 PM
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Quote:
Originally Posted by Chris View Post
Kristy, I'd leave the old ones alone and just tell your recipients you decided to triple the loving for them.
what a great idea!!!!
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Old 01-12-2010, 08:42 AM
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i wonder if it's some sort of an ill omen that the date that was left off the calendar is my birthday!!!!!!! how weird. i hope this means that i don't have to turn 60 this year....
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Old 01-12-2010, 09:16 AM
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I like that idea - triple candy!!
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Old 01-12-2010, 09:41 AM
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I'm in for 3 days of candy.
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Old 01-12-2010, 05:38 PM
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Quote:
Originally Posted by whatnext View Post
i wonder if it's some sort of an ill omen that the date that was left off the calendar is my birthday!!!!!!! how weird. i hope this means that i don't have to turn 60 this year....
Well I hope you turn 60!! The alternative wouldn't be any fun!
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Old 01-12-2010, 09:45 PM
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Phylis, its a special kind of leap year just for you!
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