• When I double-click on the downloaded products they don't open in Photoshop or Elements. How can I open them in the software?

    Open Photoshop or Elements.
    Select File > Open from the Menu bar.
    Use the Look in: box to browse your computer for the unzipped file.
    Select the file and click Open.
    This brings the file into the editing window of your software.

    (Note: all of our products are delivered as zip files and must be unzipped before opening them in any software. You will get an error message if you try to open it from within the zipped version of the file.)